Shipping cost (postage + packaging)

 

Slovak Republic:  

Courier: 5 EUR

Post Office: 3.50 EUR (parcel to post office)

 

Czech Republic:

Courier: 5 EUR

 

Other EU countries:

Courier: 13 EUR

 

Outside EU:

For more information, please email us.

 



Payment for goods

- card payment through the payment gateway




Delivery time

- Slovak Republic approx. 10 business days
- Czech Republic approx. 10 business days
- within EU approx. 3 weeks
- outside EU approx. 3 weeks

 


Customs and taxes

The customer / recipient of an international shipment is responsible for paying all customs duties, taxes, and fees that may be applied in the destination country.

 


Returns / exchanges of goods

- the period for returning/exchanging goods is 14 days from delivery of the goods

- the withdrawal from the contract form can be found in the email attachment when ordering; please send the completed form together with the goods to the address specified in the form

- you can also withdraw from the contract via the "withdraw from the contract" button, which you will find on our website or in the email in your order

- when returning goods via the online form, we will send you a completed and already paid label, which you print out and stick on the package, then you just need to hand it over at the post office

- with this method of returning goods, you will be charged a fee of 3 EUR, which will be automatically deducted from the amount of the returned goods

- goods that have been custom-made cannot be returned